Free Shipping worldwide
The ordered products (only for products that are in stock) will be delivered by 2-7 working days (European Union) with Post of North Macedonia – Air transport, and 1-3 working days (European Union) with DHL Express.
Delivery to USA and Canada, Australia and New Zealand can take more than 10 working dayswith Post of North Macedonia – Air transport, and 3-6 working days with DHL Express..
Products that are made to special order are delivered by agreement with the customer. The products will be delivered to the specified delivery address.
Cancellation: Accepted
Request a cancellation: before item has shipped
Returns & Exchanges Accepted
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Can my order be delivered to an address different to the one on my account?
If you would like to send your order to an address different to the one mentioned on your account, you can change the delivery address on the page called ‘Cart’. You will see this page before you pay for your order.
Click the ‘’PROCEED TO CHECKOUT’’ button, after ‘Billing details’, below, tick Ship to a different address? and change the name, address and contact details.
To change your delivery address after you have ordered your products, please contact customer service. Send an email to contact@artstudioikona.com (Mon-Fri 10am – 9.00pm).
